Since puppies are live animals, we have the right to refuse to sell the puppy if we feel that the potential customer is not suitable to raise a puppy. We guarantee the health of our puppies and will help the new owner learn how to train, feed, wash, and take care of the puppy. We give our customers a 24 hour number so they can call us in the time of an emergency (hypoglycemia, diarrhea, vomiting, etc), or simply text us if they have basic questions they have about raising the puppy.